One of our goals is to build a true partnership to support all your operational requirements. The objective is simple – helping you to run reliable systems and operations so you can meet your business objectives and keep your customers happy. Our service teams promote evidence-based decision making and complete transparency in everything they do. Put this together with cutting-edge digital tools from the VIA Digital Suite and you’ll have access to a winning solution.
Through open communication, collaboration and consultation, we’ll adapt to your changing circumstances while optimising your operations through delivery of the following integrated stages.
Taking into account your processes and needs, we’ll work together to build a fit-for-purpose service solution based on one of the following.
If you have your own service team, we can offer a helping hand through remote and professional services to ensure any issues are resolved quickly and effectively.
You’ll enjoy the following benefits:
To improve your operation and maintenance capabilities at minimal cost, take a look at our proactive digital driven asset-management option. This is delivered by our network of service engineers and provides benefits such as:
Based on real-time data and predictive insights, our outcome-driven services will optimise the performance of your assets and operations while delivering ongoing improvements. You’ll be able to reap the following benefits:
Are you looking to build a powerful partnership that can transform your operations across the board? If the answer is yes, then we’ll deliver integrated, value-chain services based on mutually agreed strategic targets. Through this collaboration, you’ll benefit from:
Whatever component you need, you can find it on our spare parts web shop. More than 200,000 parts are available, and our services can be accessed in eight different languages. We don’t just offer Vanderlande components – you can access parts from more than 75 different suppliers. And you’ll always know what’s available as real-time stock levels are displayed. You can also find other data, such as technical information, lead times and images. To make the process even more user-friendly, search results can be narrowed to show the items that match your installation. You can even pre-programme this information into the web shop.
Read moreDo you know that Vanderlande’s in-depth system expertise and assistance is always available – regardless of the time or your location? And that we offer a virtual extension of your team through immediate access to our comprehensively trained engineers? All this talent and support is provided through our 24/7 service desk, which identifies and resolves any system malfunctions. Through this single point of contact, we can assess your needs and put you in touch with our highly trained field service and controls engineers, as well as other suppliers.
Read moreIt’s crucial you safeguard the equipment that is integral to your operation – and protect it from cybersecurity threats. Regular inspections are peace of mind that your systems are performing at their best. We inspect and analyse your system both on site and remotely in order to identify its operational condition and cybersecurity status, concluding with an outline of our findings and recommendations.
Read moreWhatever you decide, we’ll always ensure that sustainability, a care for people and innovation come together to take your operations to the next level.